Novamar Claims

Testimonials about our Insurance products


His attention to our safety and fairness is most reassuring.
"Thank you so much for the great service to date. From the first call I made to the claims dept. this has been a very comforting process. Whatever questions and concerns I’ve had were heard and the answers were clear and understandable.

I’ve had a small business all my life and the insurance to protect my assets along the way. I have had to use a few of the policies over the years. None have come close to the service I have received form Seaworthy.

Again a big thank you to my agency, Novamar, and Craig Chamberlain, Steve Sudol appraiser and my contact throughout this process, Bob Soper.

His attention to our safety and fairness is most reassuring.

I just wish you carried commercial and residential lines…

Very best regards,"

Curt

Our experience with Novamar has been very positive.
"Our experience with Novamar has been very positive. They were able to provide insurance with terms that met our cruising plans when our previous broker told us that what we were asking for was not possible. The brokers at Novamar are clearly more knowledgeable about the international cruising life than other brokers.

Thank you for your assistance, Novamar!”

M.A. & B. A. S/v , Abracadabra

Novamar got the ball rolling immediately, getting me a very good rate
"When my wife and I decided to purchase a motor yacht last year, our broker recommended we contact Teri Chamberlain for our insurance requirements. He said that he had experienced great service over the years. I contacted Teri and she got the ball rolling immediately, getting me a very good rate with a top rated company, keeping me updated either through phone calls or emails and issuing certificates to various companies on a timely basis. She seems to be available at any time of the day. I wish all of the the others involved in the purchase and ongoing servicing were as effective as Teri. I have and will continue to recommend her."
George Hutchinson

We were delighted to find an insurance broker that lived up to their promises!
"We met Craig Chamberlain at a seminar in La Cruz where he spoke about having an insurance broker that actually understands cruising life, because he is a cruiser himself. We decided to not even wait until our current policy was up for renewal, and contacted him right away for a quote.

On a Monday morning he sent over the document we needed to fill out. Melissa filled it out and returned it a few hours later and by Tuesday morning we had a quote for better insurance than we previously had. Their policies are underwritten by Berkshire-Hathaway, and have much better coverage. When asked how much notice is needed to change the navigation area, Craig said three days tops, but typical turnaround is within a day. That’s exactly how we think service should be and we were delighted to find an insurance broker that lived up to their promises!"

Melissa

Your concept of insurance, service and support is a good one.
"I am writing to express my profound thanks for the professional manner in which the two claims I submitted to Novamar/Seaworthy were processed. It is a real pleasure to find a marine insurance company who understands cruisers. My two claims happened in El Salvador. One of them involved being grounded in 4 feet of water, which caused the structural grid tab to separate. The other involved an accident with a fishing ponga, which resulted in the fisherman being injured. From the beginning it was never assumed that these claims were my fault, or due to my negligence, which I appreciated greatly.

The only way I managed to keep my sanity and continue to focus on my boat was because of the tremendous support I received from the Novamar/Seaworthy Team. I have heard and read many stories about the lack of response from insurance companies particularly while in a foreign country, but with Novamar this was not the case. I know two other boat owners who also had claims with Novamar/Seaworthy and they all sing your praises. Your concept of insurance, service and support is a good one. I am thankful you are my insurance company.

I will be recommending you to all my boating friends.
Thanks,"

R.L., Captain/Owner

Taking care of our clients.
"Great job with the Vickers. I heard the good news they are moving their big boat over to you as well. Thank you for taking care of our clients.
C.S.